Our Firm Represents

Disabled people in Knoxville and East Tennessee

Choosing a Social Security Attorney – So much advertising, so little information!

There are a lot of lawyer advertisements.  You see them on television, you hear them on the radio and they are all over the Internet. “Call this firm for your accident, call this firm for your bankruptcy, complete this online form for your Social Security Disability benefits.” Choosing a Social Security attorney has never been more challenging.

BEWARE – many of the firms doing the most advertising are simply the firms with the greatest marketing budget, not the firms that are right for YOUR case.  Also, they are rarely in your community and will almost never meet with you to discuss the issues of your case.

In the Social Security Disability practice many national and large regional law firms spend hundreds of thousands of dollars a year just in marketing and advertising.   Does this mean that these are the best lawyers to provide the legal services you need?   Often the answer to that question is “No!”

In fact, many advertisers on the Internet are not even law firms — they are either non-attorney advocacy firms, or simple Internet marketing companies who sell your information to law firms across the country!   These Internet marketers are virtually unregulated.  The disclaimers identifying them are often hard to find, buried in small print in the website.  Your information ends up being sold to the law or advocacy firm who is pays the most to the marketing company for each “lead.”  A “Lead” to the marketing company is just another name, phone and email address to be sold – in the real world it is a human who is disabled and suffering.   Is that how you really want to get a representative?

When you complete a form on an Internet website which is not clearly identified as a local law firm site, you may be called from an independent contractor hired by a large call center and who is not a law firm employee.  That person’s salary may be dependent upon churning as many phone calls and emails as possible in a day, as opposed to listening and providing service to you.   You may be calling with someone thousands of miles from your home – and what does that person really know about medical and legal help in your town?

When you reply to an Internet advertisement, or to a television commercial, ask tough questions:  Where is this law firm?  Who will actually be going to the Administrative Law Judge hearing with you?   Will that person by your side at the ALJ hearing, who you are counting on to argue with a Judge and cross-examine the Social Security doctor, be an attorney?  Will that person by your side even be an employee of the law firm or will the law firm hire low cost independent lawyers to do your hearing?   Will that person have experience?   There are really qualified non-attorney advocates, and some good national law practices – but consumers need to ask the right questions so that they truly understand who they are hiring for what is likely the most important legal matter in their life.

At Kenneth Miller & Associates, P.C. you will speak with trained law firm employees who are legally and ethically responsible to you under the guidelines of our State Bar Association and the Social Security Administration.  You will have direct contact with staff trained by our attorneys, and you will have at least two attorneys knowledgeable and directly responsible for your case – Ken Miller.  We LIVE AND WORK in Knoxville, Tennessee, we know our communities, we know local resources and we care about you as a client – not just as a number on a computer screen.

There are a lot of lawyer advertisements.  Be an informed consumer.  Get referrals from friends, neighbors, physicians and others that you trust.  Ask a lot of questions if you choose to respond to an advertisement.  Find a law firm with skilled and experienced attorneys in your community who focus in this area of the law.

In the Knoxville region, Kenneth Miller & Associates, P.C. has built a reputation based upon effective, aggressive and compassionate representation of people needing Social Security benefits.  That is our mission and that guides our daily work.  Our offices are in your community, our staff is from your community and we have worked with Social Security staff, physicians, hospitals, clinics and therapists in your community.

Thank you for helping me with my disability and making it a pleasant experience. Emma was very great, explained everything so I could understand. Seems like she really cares for people, she is excellent, knows her job and does it well. I will indeed tell others about your office and send them to you, if I have to bring them myself, you all are great. Thank you.

~ Debra G.

You all did a great job. Thanks for being a blessing to me and my family. Keep up the good work.

~ Nakeesha C.

Thank you for being there for me! You helped me with things on my case that I didn’t even know about. You were in the office whenever I needed somebody to talk to. You were the best lawyers that I have ever had.

~ Stephanie H.

Contact Us

Law Offices

First Tennessee Plaza
800 South Gay Street, Suite 2210
Knoxville, TN 37929

Call Us

Toll Free: (800) 290-9272
Knoxville: (865) 637-0515
Fax: (865) 637-1967

Please contact us today for a free consultation

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